Terms and Conditions

Bwise Provides Exchange & Margin Funding Professional Services

click to see the T&CBWISE Terms and Conditions

Bwise Limited

Last updated: November 14, 2018

This User Agreement (“Agreement” or “Terms and Conditions”) is a contract between you (“you”, “the customer” or “the User”) and Bwise Limited, a limited liability company incorporated in Estonia (“Bwise Limited, “We”, “our company”) and applies to your use of the Bwise Limited website and all services described herein (collectively, the “Bwise Limited Services”).

By registering to use Bwise Limited Services through the Bwise Limited Website located at www.bwise.io, the Bwise Limited API and / or any associated Bwise Limited-hosted website or mobile application (collectively, the “Bwise Limited Site”), you agree to be bound by the terms of this Agreement, the Privacy Policy and the AML & CTF Policy (available at:
https://www.bwise.io/wp-content/uploads/2018/10/WALLET_-AMLCTF-procedure.pdf and https://www.bwise.io/wp-content/uploads/2018/10/Virtual-Currency-Exchange-Bwise-OU%CC%88_AMLCTF-rules.pdf ), incorporated herein by reference. If you do not agree to any of the terms of this Agreement or the Rules, you may not access Bwise Limited Services or any part of them. If certain features of Bwise Limited Services are subject to additional terms, conditions or guidelines, they are hereby incorporated by reference.

We may modify or modify this agreement by posting on the Bwise Limited website or by sending you the revised contract by email. Any revised agreement will be effective immediately upon your express approval, or one month after the posting date, unless the amendments are required by law or as directed by a relevant government agency. By continuing to access or use the Bwise Limited Services once the revised Agreement is in effect, you agree to be bound by the Agreement.

To use Bwise Limited Services: (i) you must be at least 18 years of age (or age of majority and contractual capacity applicable). By accessing or using Bwise Limited Services, you represent and warrant that you are 18 years of age or older; and (ii) you have never been suspended or removed from the Bwise Limited Site; (iii) you are not a resident of a jurisdiction that prohibits the use of all or part of the Bwise Limited Services.

11111. Conditions for opening and using the Bwise Limited account

1.1 To use Bwise Limited Services, you must open an account at Bwise Limited (the “Bwise Limited Account”). By opening a Bwise Limited account, you agree to the following terms:

1.1.1 You will provide accurate, up-to-date and complete information and will maintain the accuracy of this information at all times.

1.1.2 You will maintain adequate security and control over all identifiers, passwords, tricks, or other codes that you use to access Bwise Limited Services through your Bwise Limited Account. Any loss or compromise of this information and / or your personal information may result in unauthorized access to your Bwise Limited Account. We assume no liability for any loss you may suffer as a result of the compromise of your sensitive information.

1.1.3 In the event of unauthorized use of your Bwise Limited Account or any other security breach related to your Bwise Limited Account, you must immediately contact the Bwise Limited Support Team at [email protected]

1.1.4 You will be solely responsible for your Bwise Limited Account and the activities that occur in your Bwise Limited Account and accept all risks of unauthorized access and use thereof.

1.2 By opening a Bwise Limited account, you confirm that you will not use your Bwise Limited account to do any of the following (“Forbidden Use”):

1.2.1 Violate or assist a party to violate any law, statute, ordinance, regulation or rule of any self-regulatory organization or similar organization of which you are or must be a member (for example, such laws, rules, or regulations governing financial services, controlled substances or consumer protections);

1.2.2 Participate in a transaction involving the proceeds of any illegal activity;

1.2.3 Participate in any transaction involving online games, except where permitted by Bwise Limited;

1.2.4 defraud or attempt to defraud Bwise Limited or other users of Bwise Limited;

1.2.5 infringe any copyright, patent, trademark or intellectual property right of Bwise Limited or any third party;

1.2.6 Provide false, inaccurate or misleading information;

1.2.7 Take any action that imposes an unreasonable or disproportionate burden on our infrastructure, or interferes adversely with, intercept or expropriate a system, data or information;

1.2.8 Interfering with the access of another person or an entity to or the use of any of the services of Bwise Limited;

1.2.9 defame, abuse, harass, stalk, threaten, violate or otherwise violate any legal rights (such as, without limitation, rights of privacy, advertising and intellectual property) of third parties.

1.2.10 Transmitting or downloading any material on the Bwise Limited website containing viruses, Trojan horses, worms or any other harmful or harmful programs.

1.2.11 Collect or collect information from the Bwise Limited Site about other persons, including, but not limited to, email addresses, without proper consent.

1.2.12 Acting as a Payment Intermediary or Aggregator or Reselling in any manner whatsoever Bwise Limited Services, except as expressly authorized by Bwise Limited.

1.2.13 Transfer all rights granted to you under this Agreement.

1.2.14 Use Bwise Limit Account Information from another party to access or use the Bwise Limited Site, except in the case of specific Merchants and / or specifically authorized applications. by a user to access the user’s Bwise Limited account and its information

1.2.15 Otherwise, attempt to gain unauthorized access to: Bwise Limited’s site, other Bwise Limited accounts, computer systems or network connected to the site Bwise Limited, by password extraction or any other means; or

1.2.16 engaging in transactions involving elements that infringe or violate any copyright, trademark, right of publicity or confidentiality or any other right of ownership under the law.

1.3 By opening a Bwise Limited account, you confirm that you will not use Bwise Limited to accept payments related to the following activities, activities, practices or elements (“Prohibited Activities”):

1.3.1 Operation as Issuer unlicensed funds, money services, payment service providers, electronic money or any other financial services activity requiring a license, including, but not limited to, virtual currency exchanges, warrants or checks travel and escrow services
1.3.2 Gambling
1.3.3 Prediction or creation of sport probabilities
1.3.4 Acts of violence against oneself or others, or activities or objects that encourage, encourage, facilitate or instruct others to do so.
1.3.5 Fund a sport articles included in this list of prohibited businesses
1.3.6 that violates any law, statute, ordinance or regulation.
1.4 Use of the Service may be subject to restrictions including, but not limited to, transaction volumes and the number of calls that may be made to the Bwise Limited Application Programming Interface.
Any such limitation will be advised.

1.5 For account security purposes, Bwise Limited reserves the right to request additional information at any time to support the verification of user identities.
1.6 Bwise Limited reserves the right to lock or close your Bwise Limited account without notice deemed to be duplicate.
1.7 We reserve the right to cancel and / or suspend your Bwise Limited Account immediately and without notice, if we determine, in our sole discretion, that your Bwise Limited Account is associated with a prohibited use and / or prohibited business or in such circumstances as Bwise Limited, in its sole discretion, reasonably considers necessary or appropriate
2.The service :
The Saving Account

2.1 – by depositing Bitcoins or FIAT into your Bwise Limited account and until you remove such Bitcoins or FIAT from your Bwise Limited account, you authorise Bwise Limited to lend all or part of your Bitcoins, via an external trading platform (“Platform”), to margin traders. The margin traders will open an order for a loan offer on the platform (a “position”) and the platform will match the best available loan offer (based on the requested margin rate and the loan term) . The position will remain open until the margin operator closes the loan or the maximum loan term is reached. Your Bwise Limited Account will be credited daily with a Variable Margin Interest (for more details, see Section 10 below). Bwise Limited may cooperate with a number of platforms, may discontinue cooperation with a given platform at any time, or interact with other platforms at its sole discretion.
Deposit in cryptocurrencies requires network confirmation. Confirmations are the number of times the cryptocurrency in question must be confirmed by its network prior to being considered valid. The duration a confirmation takes can vary beyond Bwise control due to the design nature of cryptocurrencies and mining.  The vast majority of delays in cryptocurrency deposits are due to inappropriately assessed transaction fees by the depositor. There could also be mining network conditions beyond Bwise control which create delays.Typically Bwise offers an expedited deposit process with reduced minimum of at least 3 confirmations requirement to make funds available for trading.

The Exchange

The Client agrees that any orders, once placed or activated, cannot be revoked, amended, or refunded in any case, including in cases where the company may run into technical issues or outages relating to, but not limited to, price data feeds, risk management, or fund management.

The Client acknowledges and accepts these risks of mistakes or misinterpretations in the orders sent through the Trading Platform due to technical or mechanical failures, as well as the risks of delays or other problems that may arise, and agrees to indemnify Bwise group in full for any loss incurred as a result of such orders.

The Client also acknowledges and accepts the risk that their orders may be placed by unauthorized persons and agrees to fully indemnify Bwise Group in such a case as Bwise Group has no responsibility as to the identity of the person placing the order.

The Client also acknowledges that their balance may become negative due to position liquidation and unpaid leverage financing fees. In such a case, the outstanding negative balance is owed by the Client to Bwise Group .

The Client also acknowledges and accepts that Bwise Group has the right to close, suspend, freeze, refuse or cancel any transaction or trade, at its sole and absolute discretion without providing prior notice to the Client, for example in cases relating to purposeful manipulation of the market or the Trading Platform, abusive exploitation of insider information, contribution to illegal activities such as money laundering, insufficient funds, and failure to fulfill obligations by the Client.
3.Risks Involved in Using the Bwise Services
3.1 The inherent risk of loss in trading or holding of Bitcoin may be significant. You should be aware of the associated risks and carefully consider whether trading or holding Bitcoin is right for you based on your financial situation.
3.2 The legal status of Bitcoin is uncertain. No institution controls the Bitcoin network, and there is no guarantee that Bitcoin will be regulated in terms of currency and, if regulated, what the implications of such regulations will be. If a regulator imposes new regulations on Bitcoin, Bwise Limited may, in its sole discretion, modify its compliance program to bring it into line with the new regulations or to proceed to an orderly shutdown of the Bwise Limited site prior to the effective date. of the new regulation.
3.3 The quotation price is only indicative and, due to fluctuations in bitcoin’s exchange rate, the closing price may differ from the quotation price. You will not be allowed to cancel a transaction on the grounds that the closing price has been changed from the bid price.
3.4 Platforms may be subject to cyber-attacks or other operational or technical difficulties that may result in the immediate termination of transactions, deposits and withdrawals of Bitcoins on a temporary or permanent basis. Bwise Limited is not and will not be responsible for any loss or damage of any kind incurred by you as a result of such cyber attacks and / or operational or technical difficulties.
3.5 In case of a difficult range (as defined and explained in more detail in section 17 below) that entitles you to a new currency (as defined in section 17), it is advisable to remove Bitcoins from your Bwise Limited account before the date the fork is hard. Bwise Limited is under no obligation to monitor, maintain or credit the value of new coins issued to bitcoin holders on a fork. If you wish to receive new parts on a fork, it is advisable to remove them from your Bwise Limited account before the date of the fork.
3.6 When removing Bitcoins from your Bwise Limited account, you will need to provide the target address to which you want to transfer Bitcoins. If the information you provide is inaccurate, incomplete or misleading, your Bitcoins may be permanently lost. By removing all or part of your Bitcoins, Bwise Limited will not be liable for any loss resulting from inaccurate, incomplete or misleading details that you may provide for such transfer. Intellectual Property Rights All copyright, trademark and other intellectual property rights in any material or content provided through the Bwise Limited Site must remain with Bwise Limited at all times. You may use this material or content only with the express written permission of Bwise Limited and may not under any circumstances accept or assist a third party to copy, reproduce, transmit, distribute, commercially exploit or create derivative works of any kind. such content or content. If you obtain the prior written consent of Bwise Limited, you may use and display the name and logo of Bwise Limited only to assign Bwise Limited. Combating Money Laundering and Combating the Financing of Terrorism (CTF)
4.Intellectual Property Rights
All copyright, trademarks and other intellectual property rights in all material or content supplied as part of the Bwise Site shall remain at all times vested in Bwise. You are permitted to use this material or content only as expressly authorized in writing by Bwise and may not agree nor assist or facilitate any third party to copy, reproduce, transmit, distribute, commercially exploit or create derivative works of such material or content. If you obtain Bwise’s prior written consent, you may use and display Bwise’s name and logo solely to attribute Bwise.
5.Anti-Money Laundering (“AML”) and Counter Terrorist Financing (“CTF”)
5.1 These general terms and conditions of LBC and LAB apply to Bwise Limited services. They are in addition to the policy against money laundering and Terrorist Financing (“CTF”) for Bwise Limited services and should be read in conjunction with them. In the event of inconsistency, these particular conditions prevail over the Bwise Limited AML & CTF policy to the extent of the inconsistency.
5.2 Bwise Limited reserves the right to withhold or delay withdrawal of funds from users who do not comply.
5.3 Bwise Limited reserves the right to submit Suspicious Activity Reports (SARs) in confidence to the appropriate government agencies.
5.4 By opening a Bwise account you confirm not being a citizen of Democratic People’s Republic of Korea (DPRK), Ethiopia, Iran, Pakistan, Serbia, Sri Lanka, Syria, Trinidad and Tobago, Tunisia, Yemen. Account from these countries will be blocked and closed immediately and reported to the relevant authorities.
6.Privacy Policy
Please refer to the privacy policy of Bwise Limited web site https://www.bwise.io/privacy-policy , which is one of these terms.
7.Electronic Registrations
7.1 By using Bwise Limited Services, you agree that Bwise Limited may electronically provide you with notices or other communications regarding your Bwise Limited Account and Bwise Limited Services:
7.1.1 by email (in each case to address you provide), text message, or phone call (in each case to the phone number you provide), or
7.1.2 by posting on the Bwise Limited website. For notices sent by email, the date of receipt will be deemed to be the date on which the notice is sent.
7.2 Bwise Limited may, from time to time, engage third parties to assist Bwise Limited in providing certain aspects of the Bwise Limited Services (each, a “Service Provider”). Service providers may include, but are not limited to: Banking partners and technology or engineering service providers of Bwise Limited.

8.Guarantees and Representations
8.1 You acknowledge that:
8.1.1 You are authorized to access and use the Bwise Limited
8.1.2 site If you use the Bwise Limited Website on behalf of or for the benefit of any organization, it is assumed that you have the right to do so.
8.1.3 Your use of Bwise Limited and Bwise Limited is at your own risk. You agree that Bwise Limited is not liable for any damages, loss or damage arising from your use of the Bwise Limited Site and the Bwise Limited Service
8.1.4 You represent and warrant that you will not use the Bwise Limited Site if the laws of Your jurisdiction prohibits you from doing so.
8.1.5 Bwise Limited is not responsible for determining whether or what laws may apply to your transactions, including tax law. You are solely responsible for paying taxes resulting from your use of Bwise Limited Services.

9.Disclaimer of Warranties
9.1 Bwise Limited Services are provided “as is” without warranty of any kind, express or implied. Bwise Limited makes no warranty in connection with Bwise Limited and / or Bwise Limited Services. Without limiting the foregoing, Bwise Limited does not warrant that the Service will meet your specific needs.
9.2 Bwise Limited disclaims all warranties, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement with respect to the Bwise Limited Site and the Services. Bwise Limited.
9.3 Bwise Limited does not represent or warrant that use of the Bwise Limited Site and / or Bwise Limited Services will be uninterrupted or error free. Among other things, the operation and availability of the systems used to access the Bwise Limited Site, computer networks, platforms and the Internet may be unpredictable and may at times interfere with or prevent access to Bwise Limited.
9.4 Bwise Limited is not responsible for any interference that prevents your access to or use of Bwise Limited and Bwise Limited. Bwise Limited does not warrant that the Service will be fast, secure or virus-free and that results that can be obtained using the Service will be accurate or reliable.
9.5 Bwise Limited may modify or discontinue any portion of Bwise Limited Services at any time and will not be liable to you or any third party for any modification or termination of Bwise Limited Services, or the suspension or termination of your access to Bwise Limited Services. Profit-sharing;
10.Savings Account on Withdrawal and Transaction Fees
10.1 In exchange for the USD or Bitcoin loan that you have deposited to your Bwise Limited account to traders via a platform (see section 2.1 for a description of the Savings Account service), your Bwise Limited account will be credited daily. the interest payment generated by the margin trade of the applicable position (“interest on margin”), which is credited in bits only (each bit represents one millionth of a bitcoin). Margin interest varies depending on the applicable loan offer and is primarily determined based on the amount of USD or Bitcoins deposited in your Bwise Limited account, the required margin rate, the duration of the position and the market rate of the loan margin.
10.2 Interest payments can only be made by direct deposit to the self-designated Bitcoin address of the Bwise Limited account holder.
10.3 Interest will be applied to your account and compounded daily, in arrears, at a fixed time each day.
10.4 Bwise Limited only credits margin interest. Bwise Limited is under no circumstances obliged to credit you with new coins that can be issued on a fork or to credit you the value of these new coins.
10.5 You may request a withdrawal at any time if the amount requested is in the balance of your Bwise Limited Account and is greater than 0.01 BTC. Any Bitcoins you withdraw from your Bwise Limited account will be transferred to the target address you provide. Withdrawals are processed in multiple lots in any 24-hour period and will normally be returned to the self-designated Bwise Limited account within 24 hours.
10.6 The removal of Bitcoins from your Bwise Limited account or the transfer of Bitcoins to your Bwise Limited account from the Bwise Limited platform may be subject to a transaction fee. A price per transaction depends on a number of factors, including the amount of data that makes up a particular transaction and the amount of activity on the blockchain at the time of such a transaction (“transaction fee”). Bwise Limited reserves the right, in its sole discretion, to authorise Bwise Limited to deduct up to the amount of your transaction fees from your Bwise Limited account (for more details on transaction fees, please see our page FAQ at www.bwise.io/help-centre/]).
To the extent permitted by applicable law, you agree to defend, indemnify and hold harmless Bwise Limited, its affiliates and each of their officers, directors, employees and all claims, damages, obligations, losses, liabilities, expenses or debts and expenses (including, but not limited to, attorneys’ fees) resulting from: (i) your use of Bwise Limited Site and or Bwise Limited Services; (ii) your breach of any term of these terms and conditions; or (iii) your violation of any law, rule or regulation, or any rights of third parties. This obligation of defence and indemnification will survive these terms and your use of the Bwise Limited service.
12.Limitation of Liability
Bwise Limited shall not be liable for any damages whatsoever, including, but not limited to, consequential, incidental, consequential, or consequential damages. A gestions of any kind, whether in contractual, negligent or other tort action arising out of (i) the Bwise Limited Service, (ii) the use or inability to use the Bwise Limited Service, on any displayed or associated content Bwise Limited service; or (iv) any loss of revenue, income, profits or anticipated savings, or loss or corruption of any information or data, regardless of whether Bwise Limited has been advised of the possibility of such damages. In no event shall the liability of Bwise Limited under these Terms and Conditions and / or in connection with the Service, exceed the total amount of commission you actually paid to Bwise Limited in consideration for the Bwise Limited Services as provided below. This limitation of liability includes, without limitation, any damage to computer equipment and computer systems caused by viruses, malware, and other harmful computer coding.
13.Termination of Services
13.1 If you breach any part of this Agreement, your authorisation to use and use Bwise Limited Services may be terminated in accordance with this Agreement. In addition, we reserve the right to all remedies available in law and equity for such violation. “Bwise Limited.io”, “Bwise Limited” and all logos related to the Bwise Limited Services or displayed on the Bwise Limited Site are trademarks or registered trademarks of Bwise Limited or its licensors.
13.2 We reserve the right, at any time, to monitor, review, retain and / or disclose any information necessary to comply with any applicable law, regulation, legal process or governmental request.
14.No Waiver
Any failure or delay by us in applying any of the Terms and Conditions or in exercising any right under the Terms and Conditions shall not be construed as a waiver of our rights.
15.Force Majeure
We and our affiliates will not be responsible for any retard or breach of any obligation under this Agreement and will not affect the validity and enforceability of the remaining provisions where the delay or failure results from a cause beyond our reasonable control, including acts of God, labor disputes or other industrial disturbances, systemic failures of electricity, telecommunications or other public services, earthquakes, storms or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism or war.
All provisions of this Agreement which, by their nature, extend beyond the expiration or termination of this Agreement, including, without limitation, the terms of suspension or termination, cancellation of the Bwise Account Limited, of Bwise Limited, and the general provisions, will survive the termination or expiration of this agreement.
17.Blockchain Hard Fork
17.1 The blockchain may be subject to software updates from time to time, which will cause a permanent discrepancy in the blockchain (a “Hard Fork”). This means that the cryptocurrency will actually be divided into two separate independent currencies, the inherited currency and a new currency issued, which is issued to the holders of the inherited currency on the date of the range (the “new currency”).
17.2 Due to the administrative complexity of distributing and allocating a currency in our system, the assumption and distribution of any new currency is solely at the discretion of Bwise Limited. If we do not make any public announcement about a fork attempt, we will not support or distribute the new currency. In the case where a Hard Fork has a broad consensus among the community and the companies, it is possible that we only support the new currency and that we cease to support the existing currency.
18.Governing Law
18.1 This Agreement and any matter arising out of or in connection with this Agreement shall be governed by and construed in accordance with Estonia’s law. Each party irrevocably agrees to submit to the exclusive jurisdiction of the Estonian courts for any claim or matter arising out of or in connection with this Agreement. Each party agrees that the process service in such action or procedure may be assigned in accordance with Article 18.2 of this Agreement.
18.2 All notices, requests, requests and other communications under this Agreement shall be in writing and in English. All such notices, requests, requests and other communications must be sent to the addresses indicated on the first page of this Agreement (or such other address as one party may designate in writing to the other party in accordance with this section).

Click to see the Pcy. Plcy.BWISE Privacy Policy

Last Updated: 1 August , 2018

Bwise Limited. (“Bwise”, “we”, “us” and “our”) is committed to protecting the privacy of those who visit our website at http://www.bwise.io/ (the “Site”) and those who register for the services we offer on the Site as described by the Terms of Use at http://www.bwise.io/terms-conditions (the “Services” and the “Terms of Use”). This Policy describes the information we collect, how we use and disclose such information and the measures we implement in order to maintain and protect the information. For the purposes of applicable EU data protection laws and unless otherwise stated, we are the data controller and we are responsible for the collection and use of your Personal Information (as defined below).

If you chose to register to our Services, you will be required to create an account and provide us with some Personal Identifiable Information, such as your name, email address and phone number. Furthermore, when you decide to withdraw your Bitcoins from your account, you will be required to provide us with the target address to which you wish to transfer the Bitcoins.

While using our Site and Services, we may also automatically collect information that your browser sends whenever you visit our Site. Such information may include your IP address, the type of device and operating system you are using, the domain from which you are visiting, language information and additional information with respect to your usage.
We may also request you to provide additional personal identifiable information and KYC information such as: taxpayer or government identification number, a copy of your government-issued identification, copies of utility bills, date of birth and any other proof of your identity as we may request, all as may be required by any applicable law and regulations.
(Some of the information collected which is Personal Identifiable Information is hereinafter referred to as “Personal Information”).
In general, users are not obligated by law to provide us with any information. However, without providing it you will not be able to receive the Services, which require registration and provision of Personal Information, as further detailed above. We will only process Personal Information upon your consent, or where it is necessary to comply with legal obligations which we are subject to (such as compliance with anti-laundering laws), or where we have a legitimate interest to process data, providing such processing does not override your fundamental rights and freedoms.

We also collect non-descriptive, non-identifiable statistical information about how many visitors use our Services, how our users use the Services and what Services our users are accessing (the “Aggregated Information”).

We also record the transactions made via the Services, such as the amount of Bitcoins you deposit and withdraw, the amount of interest gained, the withdrawal destination address, etc., and any additional information you may disclose to our customer support team through our email address at [email protected] (“Transactions“).

We and our third party service providers collect information about you, your device, and your use of the Service through cookies, clear gifs (a.k.a. web beacons/web bugs) (“Web Beacons”), and other tracking tools and technological methods (collectively, “Tracking Tools”). Tracking Tools collect information such as computer or device operating system type, IP address, browser type, browser language, mobile device ID, device hardware type, the website or application visited or used before or after accessing our Service, the parts of the Service accessed, the length of time spent on a page or using a feature, and access times for a web page or feature. These Tracking Tools help us learn more about our users and analyze how users use the Service, such as how often users visit our Service, what features they use, what pages they visit, what emails they open, and what other sites or applications they used prior to and after visiting the Service. Some of our Services may also include social media features, such as the Facebook “like” button, and widgets, such as the “share this” button. These social media features that collect certain information are either hosted by a third party or hosted directly on our Site and your interactions with these features are governed by the privacy policy and other policies of the companies providing them.
Cookies are small text files that are saved by your browser when you access our Site. Cookies can either be “session cookies” or “persistent cookies”. Session cookies are temporary cookies that are stored on your device while you are visiting our Website or using our Service, whereas “persistent cookies” are stored on your device for a period of time after you leave our Website or Service. We use persistent cookies to store your preferences so that they are available for the next visit, and to keep a more accurate account of how often you visit our Service, and how your use of the Service varies over time. We also use persistent cookies to measure the effectiveness of advertising efforts. Through these cookies, we may collect information about your online activity after you leave our Service.

Web Beacons: Web Beacons help us better manage content on our Site by informing us what content is effective. Web Beacons are embedded in, or otherwise associated with, certain emails or other communications that you receive from us or our partners. Web Beacons help us track your responses and interests and deliver relevant content and services to you. For example, they may let us know when you take actions based on the emails that we send.
You can prevent the use of certain Tracking Tools, such as cookies, on a device-by-device basis using the controls in your web browser. These controls can be found in the Tools > Internet Options (or similar) menu for your browser, or as otherwise directed by your browser’s support feature. Through your web browser, you may be able to:
Delete existing Tracking Tools.
Disable future Tracking Tools.
Set your browser to provide you with a warning each time a cookie or certain other Tracking Tools are being set.

Bwise uses reasonable organizational and technical security measures designed to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, including without limitation firewall, data encryption technologies, authentication tools and information access controls. Note however that no data transmitted over the Internet is 100% secure and any information disclosed online can potentially be collected and used by unauthorized third parties. Therefore, although we use reasonable efforts to protect your information, we cannot guarantee the security of any information you provide us. If you know or have reason to believe that your Bwise Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Bwise Account, please contact us following the instructions in the Contact Us section below.

We use the information listed above to:
Provide you with the requested Services and transactions.
Operation and improvement of the Site and our business and Services and to customize your user experience.
Provide you customer service, including responding to your questions, feedback and complaints.
Correspond with you on Service related issues.
Protection from fraud or security threats.
Compliance with applicable laws and regulations, including reports to Anti Money Laundering Authorities.

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, Service information (including marketing, promotions, contests, surveys), etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Furthermore, we use Aggregated Information for statistical analysis of how users make use of the Services so we can also better improve the quality of our Services and customize your user experience.

We will not use your Personal Information for purposes other than those set out in this Policy, without your prior explicit consent. From time to time we may request your consent to share your Personal Information with third parties and to that extent we will provide you with the necessary information.
For the avoidance of doubt, we will not sell or rent your Personal Information to third parties for their marketing purposes without your explicit consent.

Bwise does not knowingly collect information from or about any individual who is under 13 years of age or knowingly allows children under the age of 13 to register for our Services. If you are under 13, do not register or attempt to register for any of our Services or send information about yourself to us. If we learn that we have collected or have been sent Personal Information from a child under the age of 13, we reserve the right to delete such Personal Information as soon as reasonably practical. If you believe that we might have collected or been sent information from a child under the age of 13, please contact us at [email protected]

We may disclose your Personal Information to third parties in the following ways:
At your direction.
To hosting providers or cloud platforms.
To service providers that support the operation and maintenance of our Services.
To comply with law or a legal proceeding (including court or government order to subpoena), to detect, prevent, or otherwise address fraud, security or technical issues and to enforce this Policy and/or our Terms of Use.
In the event we are involved in or subject to, a merger, acquisition, change of control, financing or sale of business or assets, information collected from you may be transferred to one or more third parties involved in such transaction, and, upon such transfer, the relevant third-party privacy policy or policies may govern further use of the information.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Any Personal Information which we may collect may be transferred to, processes and stored at destinations outside your territory and/or outside of the European Economic Area (“EEA”), where your Personal Information may not be protected by the same standards. By using the Site and the Services, you explicitly consent to such transfer and use of Personal Information outside your territory, for the following reasons:
Where our hosting provider or cloud platform is outside your territory or outside the EEA.
If necessary for providing you with the Services you request.

You may have a legal right under certain applicable laws (for instance if the User is an E.U. citizen) to receive, rectify, erase, and restrict the Personal Information that we collect, to object to processing and, if processing occurs based on consent, to withdraw your consent.
Should you wish to modify, delete or retrieve your Personal Information collected through the Site, you may do so by contacting us at the address detailed below. We shall verify your request and then make efforts to respond within 90 days, however, deletion of data may take longer.
For any request or question regarding deletion or amendment of Personal Information, you can contact our Data Protection Officer at the contact details listed below and we shall make efforts to respond and support your request.
We will retain your information only for as long as required to provide you the Services and as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. Subject to the above, once your account is deleted, we will delete all your Personal Information other than the Personal Information required to maintain the log that records the Transactions.

Under some jurisdictions (such as under certain E.U. regulations), a user has a right to withdraw its consent at any time. In such a case, the withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.

If you have questions or concerns regarding this Policy, you are welcome to send us an email or otherwise contact us at the following address:
[email protected]

Bwise Limited.
Address: Harju maakond, Tallinn, Mustamäe linnaosa, Laki tn 30, 12915
Or contact Bwise’s Data Protection Officer:
Benjamin Engel
E-mail: [email protected]

E.U. citizens have the right to lodge a complaint with a supervisory authority (Data Protection Authority in your jurisdiction) in case of a breach of any E.U. data protection and privacy regulations. If the supervisory authority fails to deal with a complaint or inform you within the time frame set under applicable law, you have the right to an effective judicial remedy.

We reserve the right to modify this Policy at any time, and when required by law, we will notify you of such changes. If we make any material changes to this Policy, we will notify you by email (the e-mail address specified in your account).

The law governing the provision of this Policy is the laws of Estonia and any disputes arising in respect hereof shall be governed exclusively by the courts of Estonia.


Anti- Money Laundering ("AML") and counter terrorist financing ("CTF") Policy

click to download the rules of procedures

Virtual Currency Exchange Services

Anti- Money Laundering ("AML") and counter terrorist financing ("CTF") Policy

click to download the rules of procedures

Download our client contract

RGPD data processing terms

Contact Us Now

Please feel free to contact us. We will get back to you within  1 to 2 business days. Or just call us now

+ (372) 8803255
[email protected]